Local Wendy’s hacked, customer information potentially stolen
The Paso Robles Wendy’s, located at 141 Niblick Road.
Company offering one year of complimentary fraud consultation to affected customers
–The Paso Robles Wendy’s, located at 141 Niblick Road is one of the 1,025 restaurants in the chain to be a victim to a recent cyber hack.
“We have conducted a rigorous investigation to understand what has happened and we are committed to protecting our customers and keeping you informed,” said President and CEO Todd Penegor in an official press release. “Wendy’s first reported unusual payment card activity affecting some restaurants in February 2016. In May, we confirmed that we had found evidence of malware being installed on some restaurants’ point-of-sale systems, and had worked with our investigator to disable it. On June 9, we reported that we had discovered additional malicious cyber activity involving other restaurants. That malware has also been disabled in all franchisee restaurants where it has been discovered. We believe that both criminal cyberattacks resulted from service providers’ remote access credentials being compromised, allowing access – and the ability to deploy malware – to some franchisees’ point-of-sale systems.”
Penegor recommended that customers “remain vigilant for incidents of fraud and identity theft by reviewing credit card account statements and monitoring your credit report for unauthorized activity.”
Wendy’s has arranged to offer one year of complimentary fraud consultation and identity restoration services to all customers who used a payment card at a potentially affected restaurant during the time when the restaurant may have been affected. If you have any questions or would like more information, you may call a toll-free number, (866) 779-0485, 8 a.m. to 5:30 p.m. CST, Monday through Friday excluding major holidays to receive additional information regarding accessing the fraud consultation and identity restoration services.
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