Mercy Air adds automated CPR device to improve transport safety
– Mercy Air 34 in Paso Robles has integrated the ZOLL AutoPulse NXT automated CPR device into its air medical transport operations and has achieved first responder status for the region.
The AutoPulse NXT device delivers continuous chest compressions during flights, allowing the crew to remain safely restrained. Manual CPR can be exhausting and inconsistent, but the AutoPulse NXT maintains compressions throughout transport.
“Performing high-quality CPR during air transport used to require tough choices between patient care and crew safety,” said Dr. Stephanie Queen, DNP, MBA, RN, chief nursing officer and senior vice president at Air Methods. “This device eliminates that trade-off, allowing us to deliver lifesaving care without compromising safety.”
Air Methods, the parent company of Mercy Air and a national air medical service provider, introduced the AutoPulse NXT device to its community-based fleet in May. Each year, Air Methods transports more than 600 patients who require CPR. The AutoPulse NXT device supports advanced cardiac care, including ECMO and transport to PCI-capable hospitals.
“Adding the AutoPulse NXT is a game-changer for both our crews and our patients. We’ve used it at least a handful of times since integrating it,” said Mercy Air 34 Clinical Base Lead and Flight Paramedic Jeffrey Hagins. “It ensures CPR is continuous, safer, and more effective during flight.”
Mercy Air 34 also secured first responder status in central California. This designation allows the team to identify a landing zone and begin patient care immediately, without waiting for ground responders to secure the area.
“Seconds matter when it comes to saving lives,” said Hagins. “Now, we can reach patients in half the time and start lifesaving treatment right away.”
To gain first responder status, Mercy Air demonstrated the need for faster response, developed landing zone safety protocols, and trained pilots and flight crews in those protocols. Ground responders also received training on safely approaching active helicopter scenes.
“This designation is a point of pride for our Mercy Air team,” Hagins said. “We’re deeply connected to the communities we serve and dedicated to providing the highest level of care.”
Mercy Air 34 coordinates with ground responders and 911 dispatch services for safe, efficient care. The team carries blood products on every transport and can administer them on scene or in flight. The program is accredited by the Commission on Accreditation of Medical Transport Systems.
Mercy Air is in-network with most major insurance providers and has a patient advocacy program that works with all patients, regardless of insurance status.
