Paso Robles launches new water meter upgrade project
Most customers in Paso Robles will not experience any water service interruption during the upgrade, city says
– The City of Paso Robles has begun upgrading its water metering system as part of the Advanced Metering Infrastructure Water Meter Retrofit Project. This project, launched in partnership with the contractor Professional Meters, Inc. (PMI) in September, aims to upgrade water meters throughout Paso Robles, with an expected completion by the end of spring 2025.
The project will allow water meter readings to be collected more efficiently and will provide customers with detailed water usage information, including alerts for potential leaks. Most customers in Paso Robles will not experience any water service interruption during the upgrade. For those whose service may be temporarily affected, the city will provide advance notice via door hangers specifying the timing of any disruption.
The contractor has set up a dedicated customer call center at (866) 586-6576 to address any questions or concerns. Installation staff will carry official ID badges displaying the PMI logo and call center phone number, and their work vehicles will also feature the logo.
Residents can find further details and answers to frequently asked questions on the City of Paso Robles’ dedicated webpage, which will be updated with current information about the project: AMI Water Meter Retrofit Project. For additional inquiries, residents may contact Water Utility Engineer Rosalyn Piza at (805) 237-3864 or (805) 227-7200 ext. 7720, or by email at RPiza@prcity.com.
