Sheriff’s office to begin new inmate visitation program
Software will allow online scheduling, video visitation
–The San Luis Obispo County Sheriff’s Office has unveiled a new inmate visitation management platform. The sheriff’s office will use the system to configure, manage, schedule, and automate on-site visitation and the newly installed video visitation system. This system is provided by Global Tel*Link Corporation (GTL) and Renovo Software.
With the new visitation management platform, visitors can now go online to register for and schedule on-site visits as well as video visits with an inmate. Visitors receive a scheduling confirmation, and if the visit needs to be canceled, the visitor is automatically notified.
The new video visitation system allows family and friends to visit from home or anywhere they have access to a computer, tablet or smart device. This is an added benefit for those that have to travel long distances or live in other states. Being able to see and talk to their loved ones on a birthday, holiday or special event will allow inmates the ability to be part of an occasion that would have never been possible before. Attorneys will also have access to the video visitation system to meet with their clients.
The general public can now begin the visitors registration process by going to the GTL website. The visitor is required to set up a user account with GTL. Once the account is set up a password will be emailed to the user so they can access the visitation system. There are no fees for registering or for conducting on-site visits. The use of the video visitation system does have fees at a rate of fifteen dollars for twenty minutes and thirty dollars for forty minutes. Registered users can start scheduling both on-site visits and video visitation dates and time slots for visits on the GTL website.
The inmate is allowed two 1 hour on-site visits per week and video visitation is limited to one scheduled visit per day depending on availability. No visits can be scheduled more than one week in advance. On-site visitors will need to arrive 15 minutes before the visit and must have a current, valid identification card and present it to correctional staff at the reception window before any visit will be allowed. Video visits will also require a current valid ID card to be shown to correctional staff on-line prior to connecting to the visit. All of the current visitation rules apply while visiting and any visit can be terminated for violation of the rules.