Update: Verizon 911 system issue corrected
Update posted Sept. 14, 10 a.m.
At 9:06 a.m., Verizon advised the San Luis Obispo County Sheriff’s Office that the 911 service issue had been corrected.
Original story posted Sept. 14, 7 a.m.
–Today, the San Luis Obispo County Sheriff’s Office was notified by Verizon of an unidentified issue with the 911 service for Verizon subscribers in San Luis Obispo County.
At this time, Verizon is working to correct their issue. There is no estimate at this time as to when the issue will be resolved, according to the sheriff’s office.
The sheriff’s office is recommending that Verizon customers, who need emergency assistance, call the fire department or their local law enforcement agency directly.
The sheriff’s office has been able to forward Verizon 911 calls to the non-emergency business line. It is recommended that Verizon customers look up the phone numbers for their local first responder agencies until Verizon resolves the 911 issue for their customers. While Verizon 911 calls are down, text to 911 is still working.
The sheriff’s office will continue to provide updates to this situation as available.
Paso Robles Fire Department: (805) 227-7560
Paso Robles Police Department: (805) 237-6464
SLO County Sheriff’s Office: (805) 781-4540
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